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    Global Shipping and Logistics Services

    News & Information

    • Levying GST on low-value goods imported into Singapore

      Effective 1 January 2023, goods valued at or below S$400, imported into Singapore will be subjected to Singapore’s Goods & Services Tax (GST).

      The GST will be imposed under these circumstances:

      • The vendors are located outside of Singapore at the point of sale
      • It is a Business-to-Consumer (B2C) sale
      • The goods are imported into Singapore via air or post
      Read More
    • Peak / Demand Surcharge Update

      Updated Peak / Demand Surcharge information is now available for review, including revised Peak / Demand Surcharge rates that will take effect beginning 25 September 2022 and remain until further notice.

      Read moreOpen the link in a new window
    • UPS Philippines Ceases Acceptance of Cash Payments for COD and COP Packages

      Effective 1 October 2022, UPS Philippines will cease accepting cash payments for Cash-on-Delivery (COD) and Cash-on-Pickup packages. Moving forward, customers may make payments for all freight, accessorial and relevant local charges such as value-added tax via digital payment option – GCash, Bills Payment, Online Banking or Manager’s Checks.

      Read More
    • UPS strengthens capabilities in China Mainland

      In January 2022, China Mainland ratified the world’s largest free trade agreement, and UPS Shanghai Hub was certified as an Advanced Certificate Enterprise. With UPS continually strengthening capabilities in China Mainland, discover how customers can leverage UPS’s expertise to tap on regional growth opportunities.

      Learn More
    • New Canada Customs Requirements Impacting Commercial Imports

      Canada Border Services Agency (CBSA) will soon be implementing a new clearance process for all commercial importers, transforming the assessment and collection of duties and taxes for commercial goods imported into Canada. This is part of a multi-year initiative by the CBSA Assessment and Revenue Management (CARM) which aims to facilitate trade compliance and streamline business processes between CBSA and importers through the CARM Client Portal (CCP).

      Learn More
    • UPS Malaysia Introduces New Electronic Payment Options

      Beginning 5 July 2022, UPS customers in Malaysia can simply use their mobile devices to make on-the-spot payments for their Cash-on-Delivery (COD) packages conveniently and securely by simply scanning a QR code. Existing available electronic payment options include Credit Card, Mobile Banking and e-Wallets mobile apps.

      Read More
    • UPS Introduces Electronic Payment Options to Customers in Indonesia

      Beginning 1 June 2022, UPS customers in Indonesia may use their mobile devices to make on-the-spot payments for their packages conveniently and securely by simply scanning a QR code. The available electronic payment options includes Credit Card, Net Banking, e-Wallet and Bank Transfer.

      Read More
    • Updates to UPS Rate and Service Guide effective 26 June 2022

      An updated version of the UPS Rate and Service Guide will be available on 26 June 2022. Key changes include:

      • Addition of Manual Air Waybill Surcharge in South Korea’s guide
      • Revised Trade Declaration Fee in Hong Kong SAR, China’s guide
      • Revised Terms and Conditions of Service with additional examples of causes beyond UPS’s control

      Please refer to the following link to download a copy of the latest UPS Rate and Service Guide at time of use for more information.

      Download here
    • Revision to UPS Fuel Surcharge Index

      Effective 21 March 2022, UPS will revise the fuel surcharge index by 0.25% with every US$ 0.03 change in fuel price per gallon to reflect the changing market and economic conditions, enabling UPS to maintain the high standards of service for our customers. The fuel surcharge index will be updated on the Fuel Surcharge page starting 18 March 2022.

      Read More
    • Change in VAT Rates in Indonesia, Effective 1 April 2022

      Effective 1 April 2022, in light of the changes in Indonesia’s Tax Regulations Harmonisation Law (“HPP Law”) No. 7 of 2021, the value-added tax (VAT) rates applicable to our charges will be adjusted and billed accordingly:

      1. Freight-related charges will be subject to VAT rate of 1.1%, from 1%
      2. All other charges, as well as duties and taxes, will be subject to VAT rate of 11%, from 10%
      Read more (only in Bahasa Indonesia)
    • World’s largest free trade agreement RCEP enters into force

      The Regional Comprehensive Economic Partnership (RCEP) enters into force in 2022 to liberalise trade among participating economies in the Asia Pacific that collectively account for 30% of the world population, a third of the world’s GDP (USD 26.2 trillion), and over a quarter of world exports. With RCEP in place, businesses can leverage on gradual elimination of tariffs on at least 92% of goods, preferential tariffs, and quick customs clearance of small package shipments.

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